Privacy Policy

Last updated: May 20, 2026

PM Docks (“the Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the pmdocks.ca website (“Website” or “Service”), along with our project intake channels, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy governs our digital operations and does not alter physical engineering, manufacturing, or structural installation contracts executed separately.

Table of contents

  1. Collection of Client and Shoreline Property Data
  2. Technical Data Processing and Estimation Workflows
  3. Logistics and Field Service Disclosures
  4. Confidentiality and Information Sharing Boundaries
  5. Data Retention Protocols
  6. Canadian Privacy Rights (PIPEDA Compliance)
  7. Cookies and Optimization Analytics
  8. Data Security and Server Integrity
  9. Changes and Amendments
  10. Acceptance of this Policy
  11. Contacting us

1. Collection of Client and Shoreline Property Data

You can navigate our marine project gallery, review frame specifications, and explore floating dock engineering parameters without disclosing your personal identity.

However, to generate an accurate manufacturing estimate or structural design plan, we collect specific geographical and contact data points that you voluntarily submit through our quote request forms. This information includes:

  • Contact Coordinates: Your name, email address, phone number, and primary billing address.
  • Shoreline Property Metadata: The physical installation address, waterfront property identifiers, local lake or river name, and specific municipal coordinates.
  • Site Condition Imagery: Photographs, drawings, property surveys, or satellite snapshots of your shoreline environment that you upload to help us evaluate water depths, lakebed variations, and seasonal ice exposure.

2. Technical Data Processing and Estimation Workflows

Acting as a data controller, PM Docks processes your information strictly to support our custom manufacturing and field estimation workflows, including:

  • Calculating custom framing costs, raw material requirements, and engineering scopes.
  • Evaluating shoreline photography and water variables to recommend stable floating or pipe dock setups.
  • Generating formal corporate estimates, bills of lading, and manufacturing contracts.
  • Responding to technical structural inquiries and providing engineering support.
  • Preventing server-level automated abuse and ensuring website stability.

3. Logistics and Field Service Disclosures

To execute the physical delivery, assembly, or on-site mechanical anchoring of your dock system, we may share your name, physical site address, telephone number, and submitted property layout imagery with contracted logistics providers, flatbed freight carriers, marine transport operators, or sub-contracted field installation crews. These operational disclosures are made strictly to the extent necessary to safely transport and securely install your marine assets at your designated shoreline coordinates.

4. Confidentiality and Information Sharing Boundaries

We value the security of your property data. PM Docks does not sell, rent, trade, lease, or share your personal contact records or site imagery with external third-party advertisers, commercial business brokers, or marketing lists.

We disclose information outside our company strictly to trusted infrastructure partners (such as secure cloud storage nodes or performant website hosting providers) bound by contract to protect your data, or when legally compelled to comply with an official court order, regulatory audit, or judicial subpoena.

5. Data Retention Protocols

We retain your personal details, property coordinates, and site imagery only for the duration required to satisfy active manufacturing contracts, fulfill long-term framework warranty obligations, manage accounting structures, or satisfy statutory reporting laws. Once these structural and legal retention windows expire, your records are permanently and securely deleted from our active databases.

6. Canadian Privacy Rights (PIPEDA Compliance)

As an industrial service provider based in Ontario, Canada, we operate in complete alignment with the Personal Information Protection and Electronic Documents Act (PIPEDA). You maintain clear rights regarding your personal records:

The right to request transparent access to any personal data records we hold.

  • The right to demand prompt corrections to inaccurate contact or property details.
  • The right to withdraw your administrative consent to data handling, subject to existing contractual manufacturing obligations.
  • The right to challenge our compliance framework directly with us or escalate an unresolved issue to the Privacy Commissioner of Canada.

7. Cookies and Optimization Analytics

To evaluate server load capacity, monitor system loading latency, and improve page navigation flow, our Website utilizes functional cookies and standard analytical pixels. These tracking elements capture generalized system variables (such as browser type, viewport orientation, and traffic routing sources) but do not harvest or link your personal identity to general statistical site files.

8. Data Security and Server Integrity

We secure your submitted data, contact details, and site files on controlled computing servers within a secure, administrative environment protected against unauthorized modification or disclosure. While no internet transmission can be completely guaranteed 100% secure, we maintain industry-standard physical, technical, and electronic safeguards to insulate your project records.

9. Changes and Amendments

We reserve the right to modify this Policy at any time at our discretion to match shifts in web privacy compliance or adjustments to our logistics operations. When modifications are published, we will update the timestamp at the top of this document. Continued navigation of the platform implies direct consent to the updated terms.

10. Acceptance of this Policy

By navigating pmdocks.ca, utilizing our structural quote forms, or uploading property photographs to our platform, you explicitly consent to the professional handling of your data as established in this contract.

11. Contacting us

If you have any questions, wish to audit your file coordinates, or need to formally communicate with our data management point-of-contact, please connect with us directly:

PM Docks

  • Mailing Address: 3371 Bayou Road, Severn, ON L0K 1G0
  • Email: sales@pmdocks.ca
  • Web Support: https://pmdocks.ca/contact/